TOGETHER WE ARE BUILDING BRIDGES FROM HUNGER TO HOPE
Congratulations on being a member agency of the Food Bank of North Central Arkansas. Several policies, practices, and procedures are required of all Food Bank member agencies. Click the link below for the Member Agency Handbook, which describes the requirements and provides information on how to have a successful program.
MEMBER AGENCY HANDBOOK
ORDERING AND REPORTING
The shopping list below is updated regularly. Please understand availability of product is on a first come first serve basis. Warehouse inventory changes with each agency placing an order with us. Please don't forget to check out the New, Special Clearance and No Shared Maintenance Fee items!
For ordering Guidelines for picking up at the FBNCA and for direct deliveries,
please contact Carol at (870)499-7565 or firstname.lastname@example.org.
QUESTIONS ABOUT ORDERING
Why do I need to send my order in before I am given a pickup/delivery date and time?
There is a great deal of planning and preparation that our team must accomplish in order to properly serve you and our other agencies across our nine county service area. It is critical that we have your order in advance so we can ensure that pickups and deliveries are accomplished in a timely fashion. This will protect your agency’s staff and volunteer time as well as ours.
COMMODITY MONTHLY INVENTORY REPORTING
Inventory must be taken at the end of each month and your completed form submitted to the Food Bank of North Central Arkansas within one week of the end of the month. For example if inventory is taken on July 31st then your completed form must be submitted no later than August 7th. If your form is not received by email or mail by that date you will lose your ability to receive monthly commodities.
AGENCY MONTHLY REPORTING
After completing the form, please fax or e-mail it to our office before the 10th of each month. Don't forget to share your success stories with us as a part of your report! Email your stories to: email@example.com
WAYS TO SEND YOUR MONTHLY REPORTS
Food Bank of NCA
P.O. Box 128
Norfork, AR 72658
QUESTIONS ABOUT ORDERING
Why does my Agency need to Report?
We are required to report meals and pounds distributed in our service area to USDA and Feeding America. The data on your Agency Reports are also valuable to us as we apply for grant to offset costs associated with obtaining, processing, warehousing and distributing food to your agency. Grant dollars help us keep are Shared Maintenance Fees low so your dollars go farther.
GOOD PRACTICES FOR FOOD STORAGE
SHELF LIFE DETERMINATION
If you are not sure how long an item is good past it's "use by date"? Use this list to determine food shelf life. This list will enable you to put more good food on the tables of your clients.
THE FOOD KEEPER GUIDE
DAILY TEMPERATURE LOG
Post on the refrigerator or freezer units used for FBNCA storage. Daily recordings are recommended. Completed logs are to be retained for three years.
PROGRAMS TO OFFER YOUR CLIENTS
HELP CLIENTS WITH THEIR ELECTRIC BILLS
No one should have to choose between food or medicine and electricity. But sadly, many elderly and disabled individuals face these choices every day. Through The Power to Care, local nonprofit agencies are able to provide emergency bill payment assistance to seniors and disabled individuals in crisis. None of the donations are used for fundraising or administrative purposes, so 100% of your contribution will go to help those in need. Plus, The Power to Care doubles the impact of new pledges and one-time donations through matching shareholder contributions -- up to $500,000 annually. You have the power to provide immediate help and hope for those in need.
MAKE A CONTRIBUTION
APPLICATION FOR USDA DONATED FOODS
This application will be used by agencies distributing USDA Commodities. All clients of USDA eligible agencies need to have a completed form for each client they serve in their files.
WAIVER OF SERVICES OF INTERPRETER
If a client cannot communicate with the agency staff/volunteer they need to be offered the opportunity to speak with an interpreter. If they decline to have an interpreter this form should be filled out and maintained as record that an interpreter was offered.
Individuals take this course over a few weeks and are instructed in meal preparation, menu planning and general nutrition. Each class they will be given "homework", they will take food home and be asked to prepare a meal with it. Attendees will also receive gifts related to meal prep.
COOKING MATTERS AT THE STORE
Individuals take a guided tour of the grocery store. Where there learn about labels, pricing structures, and general nutritional needs. After the tour and a brief written survey attendees will receive a $10 store gift card. You may know this as Shopping Matters
MOVE UP - LIFE SKILLS CLASSES
An 8-week course designed to help individuals identify their resources & the resources available to them, learn goal setting, budgeting, & life skills to propel them into the prosperity they desire.
READY2WORK - JOB SKILLS CLASSES
A 4-week intensive course designed to prepare our workforce with the soft skills needed for employment. Participants are guaranteed interviews following their successful completion.